Cancellation and Rescheduling Policy

Cancellation Policy

Cancellation requests submitted between 8 and 2 weeks before the start of the workshop are eligible to receive a 50% refund of the workshop fee.

Cancellation requests submitted with less than 2 weeks notice, or failure to attend the workshop without notice, are not eligible for a refund.

A delegate substitution, subject to any required prerequisites, is welcome prior to the commencement of the workshop.

Rescheduling Policy

Participants located within Canada:
An administrative fee applies to all rescheduling requests made within 8 weeks of the workshop date:

  • $250 + tax for the ADR Workshop, Advanced ADR Workshop, Become a Powerful Negotiator Workshop, Dealing with Difficult People Workshop, and Effective Decision Making Workshop.
  • $500 + tax for the Applied ADR Workshop.

Participants located outside Canada:
An administrative fee applies to all rescheduling requests made within 8 weeks of the workshop date:

  • $250 USD for the ADR Workshop, Advanced ADR Workshop, Become a Powerful Negotiator Workshop, Dealing with Difficult People Workshop, and Effective Decision Making Workshop.
  • $500 USD for the Applied ADR Workshop.

A delegate substitution, subject to any required prerequisites, is welcome prior to the commencement of the workshop.

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