You don’t need any specific educational background or experience to take any of our workshops with the exception of our Advanced ADR and Applied ADR Workshops.
Participants in our workshops have a range of education and experience. Our workshops are designed for anyone who deals with conflict, manages staff, or has to negotiate agreements of any kind. Our participants include HR professionals, government officials, lawyers, business people, labour/employment relations specialists, health care professionals, educators, consultants, law enforcement personnel, customer service representatives, people who want to be professional mediators, and any others who deal with conflict or negotiate in their work or personal lives. The workshops are designed to help people build skills and develop new tools, regardless of their experience.
The Stitt Feld Handy Group workshops are accredited by several groups and organizations including various Human Resources Professional Associations in Canada and the United States, the Law Society of Ontario among others. Please visit our accreditations page for other accreditations and for more details. We will also work with you to complete any self-reporting requirements that may be necessary for you to obtain your professional development credits.
At the end of the ADR Workshop, Advanced ADR Workshop, Applied ADR Workshop, Become a Powerful Negotiator Workshop, the Dealing With Difficult People Workshop and the Effective Decision Making Workshop you will receive a certificate of completion from Schulich School of Law, Dalhousie University. At the completion of the two online courses (negotiation and difficult conversations) you will also receive a certificate of completion from Schulich School of Law, Dalhousie University, which you can print yourself.
The attendance varies with each workshop. In general, the range is from 20 to 30. We frequently divide the large group into smaller groups for some exercises, discussions and debriefs.
All of our instructors are professional negotiation consultants, mediators, coaches, course designers and facilitators. Once you choose the workshop and the date, you will see which instructors are scheduled for that workshop. You can read more about our instructors on our faculty page. In addition, we have professional negotiators and mediators who provide feedback during the role plays in our ADR workshops and the Become a Powerful Negotiator workshop.
There are two ways to register:
Toll free: all our toll-free numbers for various countries are listed on our contact page.
If your organization submits five or more registrations at the same time for any of our public workshops, a 15% discount will automatically be applied to all those registrations. Additionally, all subsequent registrations submitted by your organization within the same calendar year will also receive the group discount.
If your organization submits five registrations at different times throughout the same calendar year, the 15% discount will be applied to the sixth registration and will extend to all subsequent registrations submitted by your organization within the same calendar year.
Take $150 Off
A $150 discount applies if you register for both the Alternative Dispute Resolution Workshop and the Advanced Alternative Dispute Resolution Workshop at the same time. Please contact us to request a discount code to apply in this scenario.
Our public workshops are offered LIVE online via ZOOM and also at our main training facility located at 2001 Sheppard Avenue East, Suite 200, Toronto, Ontario, Canada. Periodically we offer our training in other cities throughout Canada, USA, Europe and the Caribbean. For a full list of cities in which we currently have scheduled workshops, visit our home page and choose the workshop you are interested in. Outside of Toronto our workshops are taught at high quality hotels or conference centres. We can offer customized workshops online or at the location of the client’s choosing.
Please contact us at contact@adr.ca if you have questions about the specific location of the workshop session you are interested in. All training facilities are accessible buildings.
The workshops typically run daily from 8:30 a.m. until 4:30 p.m. E.T. On the first day of each workshop, registration begins at 8:00 a.m. There is homework in the evenings.
The fee includes everything you need to participate in the workshop. It includes all of the materials for the workshop, access to resources during and after the workshop, access to the instructors to answer any questions after the workshop, any coaching provided, and your certificate of completion.
For in-person workshops, the fee also includes lunch on each workshop day, as well as refreshments and snacks throughout each day. The course fee does not include accommodations or related travel expenses (such as parking) while you are at the workshop.
The Alternative Dispute Resolution workshops teach skills and techniques in negotiation and dispute resolution. Therefore, these skills can be helpful when seeking employment in any area in which you may be required to negotiate agreements or resolve conflicts. Our participants have gone on to use the skills in their work as human resource professionals, lawyers, managers, salespeople, project managers, union representatives, nurses, teachers, ombuds, engineers, principals, accountants, supervisors and many other roles.
Some people take the workshops with the goal of becoming professional mediators now or in the future. It can take time to develop a practise as a professional mediator and people’s success at finding mediation work often depends on whom they know (their connections), their prior experience, and the time invested in building a mediation practice. Read our blog post for more information on getting work in the dispute resolution field.
The cost of a customized workshop varies depending on the size of group and the number of training days. We can work with you and your organization to create a workshop that fits your specific needs. For pricing and other information, please email us at contact@adr.ca or call us at (416) 307-0000 (visit our contact page for a list of all international toll-free numbers).
Absolutely. One of our instructors would be happy to speak to you and answer any questions that you may have regarding the training. Please email us at contact@adr.ca or call us at (416) 307-0000 (visit our contact page for a list of all international toll-free numbers).
You take the online courses at your own pace and can log on and off as many times as you want.
The courses are made up of modules, which are fully interactive. In each component, you will be presented with a scenario that includes animated characters. The characters will begin the conversation or negotiation. At a certain point, they will pause and then you get to select how you would respond from certain options. The characters will then respond based on your selection and you get to decide your next step. The conversation will then unfold based on your choices.
There is very little to read and nothing to type in. The online Negotiation course typically takes between 5-8 hours to complete and the Difficult Conversations Course typically takes between 3-5 hours to complete.
The Stitt Feld Handy Group provides training and services in Alternative Dispute Resolution, Mediation, Negotiation, Dealing With Difficult People, Effective Decision Making, Customer Service and Workplace/Corporate Coaching. We have conducted training in Canada, USA, the Caribbean, Europe, Asia, Australia and Africa and have trained over 60,000 people. Many Stitt Feld Handy Group Workshops are conducted in joint venture with Dalhousie University, Schulich Law School and participants receive certificates from the Law School upon completion of the courses. Our trainers are leading alternative dispute resolution experts, mediators, arbitrators, coaches, and negotiation consultants.
Our live virtual and in-person training formats share the same commitment to quality and interactive learning through:
You might find the in-person setting ideal for direct interaction with other participants and the opportunity to practise the skills in-person while online courses offer the convenience of learning from anywhere, without the time and cost of travel. Both formats are designed to deliver essential skills for a lasting impact.
Our training has been accredited by many associations and organizations. Please view our accreditations page for the full list.
ADR Institute of Ontario (ADRIO)
Many of the hours from our courses and programs can be applied towards the educational/training requirements of the ADR Institute of Ontario (ADRIO). This includes the educational components of the applications for general membership, the Qualified Mediator (Q.Med) designation and the Chartered Mediator (C.Med) designation. Please refer to the ADRIO website to confirm the number of training hours required for each of these applications. Learn more at https://adr-ontario.ca/.
Payment for in-person and live online workshop registrations can be made online by credit card using our secure payment system or, alternatively, we can send you an invoice. Invoices can be paid by credit card using our secure payment system, wire transfer, bank draft, cashiers’ cheque, or by making alternative arrangements by contacting us.
Visitor parking is available at 2001 Sheppard Avenue East, Toronto.
Don Mills Station on Line 4
Shuttle Bus: A free Shuttle Bus Service is available from Don Mills Station. The Consumers Road Shuttle picks up passengers at the Don Mills Station Passenger Pick-Up and Drop-Off area. To access the pickup area, exit the Don Mills Station via the Sheppard Ave. exit North side of the street (nearest to the collector booth & station washrooms). The current Shuttle Bus Schedule can be found here: https://pointa.ca/consumers-road-shuttle/
Accommodations
View information about nearby hotels and accommodations for those attending our training.
Cancellation requests submitted between 8 and 2 weeks before the start of the workshop are eligible to receive a 50% refund of the workshop fee.
Cancellation requests submitted with less than 2 weeks notice or failure to attend the workshop without notice, are not eligible for a refund.
A delegate substitution, subject to any required prerequisites, is welcome prior to the commencement of the workshop.
Rescheduling Policy
An administrative fee applies to all rescheduling requests made within 8 weeks of the workshop date.
Participants located within Canada:
$250 + tax for the ADR Workshop, Advanced ADR Workshop, Become a Powerful Negotiator Workshop, Dealing with Difficult People Workshop, and Effective Decision Making Workshop.
$500 + tax for the Applied ADR Workshop.
Participants located outside Canada:
$250 USD for the ADR Workshop, Advanced ADR Workshop, Become a Powerful Negotiator Workshop, Dealing with Difficult People Workshop, and Effective Decision Making Workshop.
$500 USD for the Applied ADR Workshop.
A delegate substitution, subject to any required prerequisites, is welcome prior to the commencement of the workshop.
