Our Coaches

Our coaches create hands-on learning moments, helping participants identify strengths and address challenges in complex scenarios. This unique, supportive approach equips participants with practical skills they can confidently apply in their organizations and beyond.

Carol Knight

Carol is a Senior Conflict Resolution Specialist of the Treasury Board Secretariat driving change and advancing Human Rights. For 30 years Carol has been an Ontario Public Servant (OPS) in the service of people and held progressive relational change positions including Senior Policy Advisor, Senior Program Analyst, Facilitator, Trainer, Diversity, Equity, and Inclusion Champion. Carol is an Alternative Dispute Resolution Specialist and Mediator and completed the Executive Certificate in Conflict Management, comprehensive trainings, and practices since 2000 to provide workplace conflict prevention, resolution and restoration supports to all Ministries across the OPS. She is a Heart Math Stress Resilience Certified Practitioner and Trainer. She partners in the commitment to improving and sustaining respectful conversations where every person is safe, valued, and supported! 

Mary E Cook 

Mary Cook has over 40 years of experience as a senior level executive, mediator, adjudicator and community organizer. Mary is currently Principal, of M.E. Cook and Associates, a mediation and workplace solutions firm. Her previous employment includes over nine years as CEO of the Occupational Health Clinics for Ontario Workers (OHCOW); seven years as a Panel Member for the Workers’ Compensation Appeals Tribunal (including a cross-appointment to the Pay Equity Tribunal) and for seventeen years at the Toronto Public Libraries. Mary’s most recent contract was 8 years as Executive Director for the Ontario Association of Speech-Language Pathologists and Audiologists. Mary brings particular expertise and experience in fund-raising initiatives, organizational reviews, strategic planning and implementation, board development sessions, government advocacy, and interim CEO/Executive Director services.

Tag Elkhazin

Tag has been a coach with Stitt Feld Handy Group, a division of ADR Chambers for 23 years. Tag trained and worked in Sudan, Sweden, South Sudan, Germany, United States of America, Saudi Arabia, Ethiopia, Kenya, Eritrea, Nigeria, Chad, Canada and the United Kingdom in Conflict and its Resolution, Peace Building, Water Resources, Human Resources, Implementation of Infra Structural and Energy Projects. He trained extensively in Strategic Studies, Peace Building and Alternative Dispute Resolution.  Tag is a member of the Alternative Dispute Resolution Institute of Canada and the International Institute for Strategic Studies (IISS) London UK. Between 1995 and 2023, he implemented consulting contracts in and related to Africa for World Food Program, UNICEF, Save the Children Fund UK, Canadian Senate, Department of Foreign Affairs and International Trade Canada, and for the Government of South Sudan. Tag has written several articles and assessments on Conflict in South Sudan, and was retained by Sen. Lois Wilson, Canada’s first Peace Envoy to Sudan as her personal advisor for two years. He is a retired Adjunct Professor at Carleton University, Institute of African Studies. 

Brian Grant

Brian brings a litigation background to his work as a mediator and instructor. For over 25 years, he represented plaintiffs and defendants in a wide variety of property and casualty cases and other lawsuits, appearing in courts throughout the province. He was a Certified Specialist in civil litigation from 2014-2020. Throughout his professional life, Brian has been active in educating and instructing professionals and in 2020, he was the recipient of The Advocates’ Society Award for Excellence in Teaching. Now as a full-time mediator, Brian brings his balanced and varied experience to the table in each and every case. For more information on Brian’s background and experience, go to www.briangrantmediation.com

Gary James Bonczak 

Gary served as the President of the Faculty Union at Fleming College in Peterborough , as well as taught Psychology and Organizational Behaviour courses. He holds an Honours BA, Bachelor of Education and a Master of Arts in Education degree. During his role as Faculty Union President Gary was involved in negotiating many Memoranda of understanding with the College administration. He was also on a select panel of internal Mediators at the College. These mediators mediated disputes between Faculty, Support Staff & Administrators, as well as students. Since retiring from Fleming Gary has continued towork in the mediation/ dispute resolution field through his business [ GB & Associates], which deals with workplace disputes.

Jo Ellen Logan

Jo Ellen is president of Solutions For Work, a company specializing in resolving workplace conflicts through mediations, conflict coaching, and group facilitation. She works in healthcare organizations, not-for-profits, and government organizations as well as engineering-based organizations and manufacturing. Her focus is on helping people develop the skills and agreements they need to work together effectively and cooperatively. She has over twenty-five years’ experience in both the public and private sectors where she has held positions as Senior Organizational Effectiveness Consultant, Manager of Workplace Planning,  and Director of Education. Jo Ellen has facilitated conflict resolution between individuals, whole work units, leadership teams, and boards of directors. She has coached people at all levels in organizations, and designed and led over 25 different training programs. She has a Masters in Adult Education and has completed the course work for a Doctorate in Adult Education at the University of Toronto

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