Mediator and Negotiations Specialist Allan Stitt explains the role of a mediator in the ongoing Ontario school strikes. Watch the video on the Global News website: GlobalNews
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The Barbados Advocate Visiting Alternative Dispute Resolution (ADR) systems design specialist Allan Stitt showed local departmental heads yesterday, that while some persons view conflict in a negative light, there are actually quite a few benefits that can be identified. These observations were made when participants from various governmental organizations, got a first hand look at […]
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An Oprah Winfrey show entitled “Mom’s Around the World” caught my attention as I was flipping through the channels searching for a “not too heavy” / “not too light” program to watch. The segment that I saw featured a mother from Uganda who had 10 children and no husband. She worked as a porter, carrying […]
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One of the topics that we discuss in our workshops is negotiation styles. Most of us engage in some sort of negotiation on a daily basis, whether it has to do with working out the details of a complicated contract, roles and responsibilities within the workplace, or something as simple as who is responsible for […]
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How can you negotiate well when you have already been committed to a limit, either by your previous actions or by someone else? Consider this example: a general contractor works out an agreement with a landowner to build a custom home at a remote location in a vacation area during the next building season. He […]
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Aboriginal organizations seeking funding from third party sources can take a page from the negotiator’s book to get better results. Many aboriginal groups negotiate funding arrangements with a variety of third party sources (“Funders”) such as the federal and provincial governments, companies negotiating impact benefit agreements and other interested organizations. Funding arrangements relate to all […]
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“This article originally appeared in the Mar 31, 2006, issue of The Lawyers Weekly published by LexisNexis Canada Inc. How important is it that a mediator really understand the issue being mediated? Some mediators believe that it is not necessary for the mediator to have any expertise in the substantive area. In their view, the […]
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Mediators can help disputants to resolve their disagreements and improve their inter-personal relationships. Receiving mediation training can be valuable for personnel who work in management; human resources; government; consulting; law and other business areas who have a desire to improve their conflict resolution skills. If you are looking to develop mediation skills, a good place […]
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National Sports Organizations (“NSO”s) sometimes seek advice from the SDRCC on how to minimize or eliminate conflicts before they get to the SDRCC level. The old saying that “an ounce of prevention is worth a pound of cure” is fully applicable to conflict resolution, and this article will review several preventative strategies that can reduce […]
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HR Leader Article Our learning & development budget has been cut significantly as a result of organization-wide cost-reduction initiatives. How can we still train staff and maintain our L&D line despite this? If your department has been cut significantly, and more significantly than other departments, chances are your organization hasn’t fully recognized the value of […]
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Employee motivation is a continual challenge for businesses of all sizes, and it remains one of the most significant factors that determine productivity. When many business owners think of motivation, employee bonuses and other perks often come to mind. However, many managers are unaware that ongoing training and development programs are also proven to work […]
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By: Linda Branch, The Barbados Advocate Mediation as an alternative means of settling disputes will become part of Barbados’ judicial landscape in the near future in an effort to save time and money, a judiciary representative said yesterday. “We haven’t made the decision yet as to whether it will be compulsory or not, but there […]
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First published in Up-Date Magazine, May 2011 issueWritten by Shireen Sondhi, Stitt Feld Handy Group When should you go to mediation? The short answer is that mediation can be conducted at any stage of the dispute resolution process. However, there are many different factors that can help you to determine when it is most beneficial. […]
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There has been a strong movement lately to get rid of Opening Statements (sometimes called Storytelling or an Opening) at the beginning of mediations. Lawyers tell me that they each understand the other side’s case, and won’t be persuaded by each other’s arguments, so don’t see the point in having an Opening. They also suggest […]
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I recently had the opportunity to practise using an “I statement” to discuss a friend’s “difficult behaviour”. This friend (who shall remain nameless) has been known for his lateness, although I must say that his time-management skills have improved considerably. However, this weekend we had made plans to go out and once again he was […]
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Published by Human Resource Director Written by Mallory Hendry October 30, 2019 https://www.hcamag.com/ca/news/general/hr-halloween-how-to-handle-an-office-party-nightmare/190120 As Halloween approaches, the scariest part of the season for employers can be how to handle inappropriate or offensive costumes in the workplace. “Social events in the workplace, such as Halloween parties, can contribute very positively to workplace culture but they are […]
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The world has forever changed as a result of the COVID-19 pandemic. People are still getting into disputes as often as before but it can be harder to effectively deal with those disputes. One effective tool for learning how to deal with disputes is online conflict resolution training. By taking courses like this, people can […]
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We all have to deal with conflict in all aspects of our lives. For most of us, conflict can be unpleasant and something we try to avoid. As a manager, however, it’s your responsibility to tackle any conflict within your team and make sure it doesn’t escalate. Managing conflict requires maturity, patience and empathy. You […]
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Difficult clients. Difficult customers. Every business has them. It’s one thing to have to interact with a difficult person, but when that difficult person is someone to whom you are trying to provide a service, it becomes even more challenging. There are many different types of difficult clients. Some are extremely time-consuming and high-maintenance; some […]
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Small business owners use negotiation tactics every day. Whether finalizing a deal with customers, suppliers, or employees, having good negotiation skills can go a long way to boost the profitability of a business. Any small business owner knows how important it is to guard their reputation. It is how you attract (and keep) clients. Good […]
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