To optimize the performance of the team, a manager has to let the team members know what is expected of them. The broad guidelines given at the beginning of an assignment may not be enough to ensure a smooth flow. By providing periodic assessments and timely feedback to team members there is a greater likelihood […]
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Feedback is something that we all have to give and receive at different times in our lives. Daniel Goleman says the following about feedback in his book, Working with Emotional Intelligence (Bantam Books: New York, 2006): “People with an intense need to achieve are voracious in seeking out new ideas and information, particularly as it […]
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How important is fairness to negotiated agreements? The question of whether fairness is a learned behavior through social or cultural influence or has an evolutionary basis may have been answered. A recent study has shown that we are not the only species to value fairness.(1) Researchers studying brown capuchin monkeys, which are a highly social […]
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Men and women might interact with each another in different ways when compared to how they interact with members of their own gender. The manner in which a negotiation is conducted could be one of those ways. The differences in gender may cause varying levels of comfort (or discomfort) in negotiating with someone of the […]
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Continuing our commitment to cultural change for a more cohesive Australia, The Trillium Group has partnered with Diversity@Work as a supporting partner of its 2006 Awards. The annual Diversity@Work Awards recognise, celebrate and promote achievements in diversity. Over the past 6 years since the Awards’ inception, companies and individuals have received community recognition of their […]
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To learn conflict resolution skills that you can use at work and in your personal life, please visit our Alternative Dispute Resolution Workshop page to learn more about upcoming in-person and instructor-led online sessions. To improve your negotiation skills and get the results you want while negotiating, please visit our Become a Powerful Negotiator Workshop page to learn more […]
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Press Release© 2005 The Official Website of The Government of the Bahamas. NASSAU, The Bahamas – Prime Minister, the Rt. Hon. Perry Christie, Friday addressing the closing session of the five-day Alternative Dispute Resolution Certificate Workshop at the School of Hospitality and Tourism Studies, The College of The Bahamas on May 28. Participants in the […]
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“Conflict is like water: too much causes damage to people and property; too little creates a dry, barren landscape devoid of life and color. We need water to survive; we need an appropriate level of conflict to thrive and grow as well. How we manage our natural resources of water through dams, reservoirs, and sluices […]
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As you may know, the Ontario Human Rights Commission is one of the many government bodies that offers mediation as process to help resolve the complaints that it receives. You may have also heard that there are going to be some changes to the way that the Ontario Human Rights Commission handles complaints. I was […]
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By Allan Stitt of the Stitt Feld Handy Group This article originally appeared in the April 2006 issue of the Canadian Government Executive (www.netgov.ca).There was certainly a bit of culture shock for us from the moment we landed at the airport in Addis Ababa, Ethiopia. I was coming from Toronto with my wife and some […]
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We are in negotiations everyday, with family, friends, and especially colleagues. While negotiating, it is important to do so in such a way that the needs and wishes of both parties are met, so that the relationship continues in a positive way. In a business environment, it is necessary that you, as a negotiator, concentrate […]
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I just returned from another fascinating experience teaching in Ethiopia. While I’m not yet over the jet lag (I got back last Friday), I’m also not over the excitement. Ethiopia is a wonderful country with proud people. We have much to learn from them. The course I taught was an introductory arbitration course. We were […]
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DELL COMPUTER CORP. V. UNION DES CONSOMMATEURS2007 SCC 34 – JULY 13, 2007 The Supreme Court of Canada recently released a decision that originated from a case based in Quebec. A number of organizations were granted intervener status, including ADR Chambers and the ADR Institute of Canada. The case involved Dell Computer Corporation and a […]
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Having just moved from Toronto to Oregon, it was a very interesting series of negotiations to get us there in one piece. Some of the most intriguing negotiations involved the sale of our Toronto house and the purchase of our Eugene house, in part because of the contrast in styles of our two agents. In […]
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By: LaKEISHA McSWEENEYGuardian Staff Reporter Endeavouring to develop new ways to resolve conflict at the bargaining table is the main objective of the first of its kind Alternative Dispute Resolution. The five-day conference being held in conjunction with the University of Windsor Law Faculty / Stitt Feld Handy Group got underway on Monday at the […]
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In mid-March, when the weather in Toronto is still unreasonably cold, I was fortunate enough to have the opportunity to travel to Ethiopia to help deliver a train-the-trainer workshop to a group of lawyers and judges who are members of the Ethiopian Arbitration and Conciliation Centre. I always find training in a different country to […]
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The Ethiopian Herald (National Section)Friday February 29, 2008Page 9 Addis Ababa – A 10-day training attended by officials of the Ethiopian Institution for the Ombudsman on Alternative Dispute Resolution (ADR) wound up at Ghion Hotel here yesterday. After handing outs certificates to the trainees, Institution Chief Ombudsman with the Rank of Minister, Abay Tekle said […]
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On April 16th, 2015 in Seattle, Canadian ADR specialists working with the Sport Dispute Resolution Centre of Canada (SDRCC) made two presentations to the 17th Annual ABA ADR Conference focusing on ADR in the sports context. Our merry band of CBA-sponsored panelists included Marie-Claude Asselin (SDRCC), Paul Godin (SDRCC, CAS), Richard McLaren (SDRCC, CAS, FIA […]
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Iraqi trains in a Toronto business course for a mediation mission in his homeland By MARINA JIMÉNEZ(Globe and Mail) Thair Karim Ismail, an Iraqi human-rights activist, is learning the art of negotiation and mediation in a Toronto boardroom. Tear sheets with catch phrases scrawled in magic marker cover the walls of this workshop on alternative […]
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Governments and businesses are under enormous pressure due to the financial challenges we are experiencing internationally. A besieged mentality is all too common and many organisations are responding with drastic monetary and staffing cuts. For many in Human Resources, they see their training budgets disappearing. The question arises, as to how can we keep our […]
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