Stitt Feld Handy Group & Windsor Law: Celebrating 25 years of partnership Windsor Law Access

Read this article about our long standing relationship with Windsor Law School and about Allan Stitt. (page3)

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Are Good Negotiators Born or Trained?

We all know some people who just seem to be naturally good at negotiating – whether it’s persuading their boss to give them a raise, getting an upgrade on the plane or negotiating a great deal on their renovations or a new car. Should the rest of us just give up and leave negotiating to […]

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The warning signs of a difficult employee

Published by Human Resource Director Written by Emily Douglas Dec 10, 2018 https://www.hrmonline.ca/hr-news/corporate-wellness/the-warning-signs-of-a-difficult-employee-251679.aspx The workplace is a rainforest – a delicate ecosystem that needs to maintain a balance in order to flourish. If one element is out of sync with the rest, the whole environment suffers and may collapse. Difficult employees are the bane of […]

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4 Tips for Leaders to Manage and Prevent Employee Conflict

Workplace leaders have a unique responsibility to manage and prevent employee conflict whenever possible. Employees may develop conflicts between each other as a result of cultural differences, competition, or a toxic culture that has been neglected by leadership. Many of these conflicts develop unintentionally, so it requires a conscious effort from workplace leaders to prevent […]

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5 Ways to Strengthen Your Company’s Customer Service Skills

In nearly every industry, companies are at the mercy of their customers and must accommodate their needs to the best of their ability with quality service. Unfortunately, many businesses fall short in this crucial area. Professional customer service training courses are well worth it for most organizations, as they can help representatives learn some of […]

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5 Negotiation Skills Needed for Difficult Situations

Challenging situations are common in the workplace, and no matter where you are in the organizational hierarchy, you may feel intimidated approaching them. You can overcome challenging circumstances or conflicts by applying some of the techniques found in the best negotiation skills training courses that Stitt Feld Handy Group and other top firms have to […]

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Keeping your employees motivated with training and development programs

Employee motivation is a continual challenge for businesses of all sizes, and it remains one of the most significant factors that determine productivity. When many business owners think of motivation, employee bonuses and other perks often come to mind. However, many managers are unaware that ongoing training and development programs are also proven to work […]

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5 Strategies for Handling Difficult People at Work

Difficult people in any organization can be a source of conflict, stress and an energy drain. However, many of the personality characteristics that make people difficult are simple human nature. Often, transferring to a new job or firing a person is not feasible. Many organizations have to interact with a range of difficult people externally, […]

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7 Tactics for effective business negotiations

Learning effective negotiation skills can serve you well throughout your career, as they are used on a daily basis in a variety of situations: at the workplace or in business, when purchasing anything, or with interpersonal relationships. In terms of business negotiations, the following tactics can prove to be helpful. At Stitt Feld Handy Group, […]

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“I” Statements

I recently had the opportunity to practise using an “I statement” to discuss a friend’s “difficult behaviour”. This friend (who shall remain nameless) has been known for his lateness, although I must say that his time-management skills have improved considerably. However, this weekend we had made plans to go out and once again he was […]

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