7 Tactics for effective business negotiations
Learning effective negotiation skills can serve you well throughout your career, as they are used on a daily basis in a variety of situations: at the workplace or in business, when purchasing anything, or with interpersonal relationships. In terms of business negotiations, the following tactics can prove to be helpful. At Stitt Feld Handy Group, […]
Continue Reading“I” Statements
I recently had the opportunity to practise using an “I statement” to discuss a friend’s “difficult behaviour”. This friend (who shall remain nameless) has been known for his lateness, although I must say that his time-management skills have improved considerably. However, this weekend we had made plans to go out and once again he was […]
Continue Reading5 Advantages of face to face meetings for difficult conversations
As tempting as it may be to send out a detailed email regarding a difficult topic in the workplace, it’s often far better to have a face to face meeting in a majority of circumstances. Email certainly has its uses but isn’t particularly effective for challenging conversations, such as discussions relating to conflicts or personal […]
Continue ReadingHow leaders should manage workplace conflicts
Leaders have an inherent responsibility to make sure their employees are heard. If individual team members cannot resolve their conflict, then conflict resolution falls to the leaders and that demands attention and a platform for resolution. Workplace communication training can offer a versatile, detailed, and nuanced platform for businesses dealing with continued conflicts. Team members […]
Continue ReadingWhy workplace conflicts should be kept out of court
Litigation will often create two losing parties, no matter how strong the arguments are on either side of the table. Someone always ends up losing a little more than the other, but this does not mean a winner in any real way was found. Litigation is best avoided in virtually every conflict scenario. Businesses of […]
Continue ReadingUsing objective criteria to negotiate better agreements
Often, in negotiations, people get bogged down in positional bargaining, butting heads and wills in a way that frays nerves, destroys relationships and may not ultimately get anyone what they truly want. One way around the perils of positional bargaining (and there are a variety of ways) is to turn the discussion into a rational […]
Continue ReadingShould mediators be subject matter experts?
“This article originally appeared in the Mar 31, 2006, issue of The Lawyers Weekly published by LexisNexis Canada Inc. How important is it that a mediator really understand the issue being mediated? Some mediators believe that it is not necessary for the mediator to have any expertise in the substantive area. In their view, the […]
Continue ReadingCross Cultural Negotiations
In cross-cultural negotiations, above and beyond the issues of personal negotiation styles and techniques, one must consider the impact of cultural difference. This impact will often be tied to communication issues, increasing the possibilities of misunderstanding. Things that are said, left unsaid, or unclearly said can all create an extra layer of difficulty on top […]
Continue ReadingDispute resolution a challenge to Bahamians, says PM Christie
Press Release © 2005 The Official Website of The Government of the Bahamas. NASSAU, The Bahamas – Prime Minister, the Rt. Hon. Perry Christie, Friday addressing the closing session of the five-day Alternative Dispute Resolution Certificate Workshop at the School of Hospitality and Tourism Studies, The College of The Bahamas on May 28. Participants in […]
Continue ReadingUse of Alternative Dispute Resolution for marketing board decision making
INTRODUCTION and BACKGROUND Marketing boards and their counterpart in the U.S.A., co-operative associations, are constantly subject to political review, administrative tinkering, litigation, and challenge. Their existence confronts many assumptions that are made unconsciously in a society that values private enterprise and private ordering. The way marketing boards make decisions on terms and conditions of commodity […]
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