News and Articles

Articles cover the topics of negotiation strategies, dealing with difficult personalities, the importance of developing conflict management skills, cross-cultural negotiations and the the need for effective negotiation and conflict resolution.

News and Articles

The cost of poor workplace communication and what to do about it

Poor communication can be costly for organizations. When employees and leaders are not communicating effectively, it can have a number of negative impacts on organizational culture and profitability. In a recent study, 93% of business leaders agreed that communication is the backbone of business. The ability to share ideas within the organization and with your […]

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Solving workplace conflict starts with self-awareness

Getting to the root of problems means understanding everyone’s strengths and weaknesses, including one’s own Originally published in:Canadian HR ReporterNovember 8, 2004 Dealing with office conflict is one of those management tasks with high risks, low rewards and seemingly no end in sight. Negative patterns can develop despite a manager’s best efforts. Standard approaches become ineffective, and breakthroughs […]

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Managing Without Yelling

Effective management is essential for any organization’s success. Yet, one common issue that can undermine this success is the tendency to raise one’s voice in stressful situations. It’s not that people necessarily want to yell, but it rarely has the desired impact. Yelling not only damages professional relationships but also creates a hostile work environment. […]

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Cause and Effect: How Conflict Is Impacting Your Bottom Line

Many companies engage in conflict resolution training for their managers, executives, and human resources professionals. The businesses that spend the time and energy preparing their workers to solve problems do so for many different reasons. Not only does conflict resolution make for a happier company, but it also saves money in the long run. The […]

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