INTRODUCTION and BACKGROUND Marketing boards and their counterpart in the U.S.A., co-operative associations, are constantly subject to political review, administrative tinkering, litigation, and challenge. Their existence confronts many assumptions that are made unconsciously in a society that values private enterprise and private ordering. The way marketing boards make decisions on terms and conditions of commodity […]
Continue reading
Published by Human Resource Director Written by Emily Douglas Dec 10, 2018 https://www.hrmonline.ca/hr-news/corporate-wellness/the-warning-signs-of-a-difficult-employee-251679.aspx The workplace is a rainforest – a delicate ecosystem that needs to maintain a balance in order to flourish. If one element is out of sync with the rest, the whole environment suffers and may collapse. Difficult employees are the bane of […]
Continue reading
Stitt Feld Handy Group provides training and education for busy professionals in the areas of negotiation, mediation, arbitration, alternative dispute resolution, and communication skills. Several key methods have been developed for teaching this material, however, experience has proven that courses offering interactive education provide the most applicable skills. Through the use of role-play exercises, students […]
Continue reading
This article was originally published in the December 7, 2012 issue of the Lawyers Weekly published by LexisNexis Canada Inc. Barry Leon & John Siwiec In this, our companion piece to “Seven tips for faster, more cost-effective arbitration” (The Lawyers Weekly, September 14, 2012, page 13) we focus on what in-house counsel who negotiate arbitration clauses […]
Continue reading
Whether in a negotiation or a mediation, one should consider the psychology of persuading the other parties involved, rather than just plowing ahead with a rights-based focus. Coming up with a theory of the negotiation can hone one’s preparation and engagement in the negotiations in question. To truly persuade someone to say ‘yes’, we need to tell a […]
Continue reading
In the workplace, like anywhere else in life, conflict between people is inevitable. As a manager, you should deal with it immediately and not just live in hope that it will somehow resolve itself. Conflict between employees can have a detrimental effect on the rest of your team. Over time, conflict can lower morale, even […]
Continue reading
We all know people who seem to be naturally good at negotiating. Maybe they’re convincing their boss to give them a raise, negotiating a great deal on their renovations or on a new car. Should the rest of us give up and leave negotiating to the lucky few who seem to have naturally gotten the […]
Continue reading
We all know that email is convenient and comfortable. Many of us do our shopping, and even our banking online. So what’s wrong with a simple emailed conversation? Well, nothing—unless it is a difficult conversation. When one person is upset with someone else, email is suddenly the least favourable method of communication. This is especially […]
Continue reading
PODCAST on XLLEGAL Link to podcast: https://exellegal.com/handling-difficult-people-with-jason-stitt/ Jason Stitt (link Jason’s name to his page) shares his expertise and advice about handling difficult people. Jason’s a “recovering” lawyer, mediator, and trainer who provides training in dispute resolution, negotiation and dealing with difficult people through the Stitt Feld Handy Group. Topics discussed include: Most people dread having to […]
Continue reading
Conflict in the workplace is often seen as a negative force, something to be avoided or quickly resolved. However, when managed correctly, conflict can be incredibly productive, fostering innovation, improving relationships, and driving better decision-making. Understanding how to harness the power of productive conflict is essential for any organization aiming to thrive in today’s competitive […]
Continue reading
Artificial Intelligence (AI) is revolutionizing various aspects of the workplace, and performance feedback is no exception. With its ability to analyze vast amounts of data and provide unbiased insights, AI is transforming how organizations evaluate and develop their employees. Embracing AI in performance feedback can lead to more accurate assessments, personalized development plans, and ultimately, […]
Continue reading
By Helen Burnett Law Times, April 21, 2008 Alternative dispute resolution is reportedly catching on in Ethiopia-and it has a Canadian connection. Toronto’s Stitt Feld Handy Group and the Ethiopian Arbitration and Conciliation Centre have recently become partners to run training sessions in the East African country. So far in 2008, two have already been […]
Continue reading
Sarah Treleaven, Financial Post Published: Saturday, March 15, 2008 Sarah Treleaven, Financial Post Published: Saturday, March 15, 2008 If meetings are widely considered a waste of time, that’s because, well, they can be a waste of time. Paul Godin, a mediator with Stitt Feld Handy Group in Toronto, says that too often meetings have no clear […]
Continue reading
A Dedication Part 2 to Peter Dreyer & Nayla MithaBy Tonia Robinson – Oct. 5, 2007 It’s good to be great!It’s even better to feel great!But when you meet two people who areExceptional at doing both And teaching others to do the sameWhere life has serious rules in its gameI tell you I must on […]
Continue reading
I recently had the pleasure of delivering our ADR Workshop in Trinidad with Peter Dreyer. At the end of the workshop, one of the participants recited the following poem to us… Thanks by Tonia Robinson – June 15, 2007 Peter and Nayla all the way from Canada Come to share an important tool Teaching we […]
Continue reading
The industry’s most prominent advocates and entrepreneurs awarded on May 30th Toronto, June 22, 2005– Stitt Feld Handy Group, has been recognized as one of Canada’s new media leaders. The Stitt Feld Handy Group was awarded a prestigious Pixel award in recognition of your significant achievements in new media over the past year in “Excellence […]
Continue reading
