Custom Clients

Since 1994, we have designed and delivered more than 800 customized workshops to organizations and governments around the world, serving a wide variety of sectors. Our clients have included the following:

Client Region Industry
Federation of Saskatchewan Indian Nations Canada Aboriginal Services
First Nations Canada Aboriginal Services
Labrador Metis Canada Aboriginal Services
Mamaweswen North Shore Tribal Council Canada Aboriginal Services
Union of Ontario Indians Canada Aboriginal Services
RSM Richter LLP Canada Accounting
BDO Canada Canada Accounting, Advisory
Association of Canadian Court Administrators Canada Administration, Courts, Legal
Canadian Medical Association Canada Advocacy, Health Care
Agricultural Resource Management Service Canada Agriculture
Agriculture Canada Canada Agriculture
Cold Spring Farm Canada Agriculture
Farm Income Programs Directorate Canada Agriculture
Farm Products Canada Agriculture
Ontario Ministry of Agriculture, Food and Rural Affairs Canada Agriculture
Ontario Processing Vegetable Growers Canada Agriculture
Potatoes New Brunswick Canada Agriculture
Prince Edward Island Potato Board Canada Agriculture
Agriculture Bargaining Council USA Agriculture
California Pear Growers USA Agriculture
Indiana Soybean Alliance USA Agriculture
Dairygold Co-Operative Society Limited Ireland Agriculture, Dairy Processing
WESTPHALIAN WAY Canada Agriculture, Production, Processing, Distribution, Services
Chartered Institute of Arbitrators Bermuda Arbitration
London Maritimes Arbitrators Association United Kingdom Arbitration
Kia Canada Incorporated Canada Automotive, Sales
Pfaff Auto Canada Automotive, Sales
Volvo Canada Automotive, Sales
First Caribbean International Bank Barbados Banking
BMO Capital Markets Canada Banking or Financial Services
BMO Financial Group Canada Banking or Financial Services
BMO Private Bank U.S. USA Banking
CIBC Canada Banking
Scotiabank Canada Banking
BMO Wealth Management USA Banking
Scotiabank Trinidad & Tobago Banking
Centre For Family Business Canada Business Development, Education
Scientific Research & Experimental Development Canada Business Development, Science and Research
York Technology Alliance Canada Business Development, Technology
OpenText Canada Business, Information Management
CEO Global Network Inc. Canada Business, Professional Development
Children’s Aid Society (CAS) Canada Children’s Services
Hill & Knowlton Canada Communications
Adecco Canada Construction, Infrastructure
Empire Communities Canada Construction, Builder
Philippines – Various Businesses Philippines Corporate Services
Court Operations Canada Courts, Administration, Legal
British Dental Association United Kingdom Dental, Health
CIMCO Refrigeration Canada Developing and Manufacturing
Aptus Treatment Centre Canada Disability Services
National Conciliation and Arbitration Board for Canada Canada Dispute Resolution
Ethiopian Arbitration and Conciliation Centre – Ethiopia Ethiopia Dispute Resolution, Arbitration
Conciliation & Arbitration Board of Canada Canada Dispute resolution, Boards/Tribunals
Canadian Centre for Environmental Arbitration and Mediation (CCEAM) Canada Dispute Resolution, Legal
Commissioner for Complaints for Telecommunications Services Canada Dispute Resolution, Telecommunications
Appleby College Canada Education
Association of Professors of the University of Ottawa Canada Education,Association
Australian Graduate School of Management Australia Education
Catholic Principal’s Council of Ontario (CPCO) Canada Education
Centennial College Canada Education
George Brown College Canada Education
Centre for Education & Training Canada Education
College of Physicians & Surgeons of Ontario Canada Education, Health
Conestoga College Canada Education
Dufferin Peel Catholic District School Board Canada Education
French Language School Board Canada Education
Greater Essex School Board Canada Education
Humber College Institute of Technology & Advanced Learning Canada Education
Labrador School Board Canada Education
Manitoba Association of School Trustees Canada Education
Memorial University of Newfoundland Canada Education
Northern College Canada Education
Ontario Catholic Supervisory Officers’ Association Canada Education, Labour Union
Ontario Secondary School Teachers’ Federation Canada Education, Labour Union
Peak Performers Canada Education
Peel Board of Education Canada Education
Ryerson University Canada Education
Schulich School of Business Canada Education
St. Clair Catholic School Board Canada Education
Sudbury Catholic District School Board Canada Education
Thames Valley District School Board Canada Education
University of Ottawa Canada Education
Westmount Collegiate Canada Education
Williams Secondary School Canada Education
York Catholic District School Board Canada Education
York Region District School BoardRead Our Success Story Canada Education
Sir Arthur Lewis College St. Lucia Education
East – West Centre USA Education and Research
George Morris Centre Canada Education and Research, Agriculture
Newfoundland and Labrador Association of Directors of Educations Canada Education, Administration
Toronto District School Board Canada Education, Administration
Council of PTA (Jewish School Board) Canada Education, Advisory
Infrastructure Health & Safety Association (IHSA) Canada Education, Infrastructure
Ontario Police College Canada Education, Police
CQI Network Canada Education, Professional Development
Lifespeak Canada Education, Professional Development
Committee of Registrars, Admissions and Liaison Officers (CRALO) Canada Education, Regulatory
Ministry of Science, Technology and Tertiary Education Trinidad & Tobago Education, Science and Technology
Kinectrics Inc. Canada Electricity, Management Solutions
Metropolitan Fire Brigade Australia Emergency Services
Chevron Canada Energy, Environmental Resources
Parks and Recreation Canada Environment
Atlantic Liquified Natural Gas (LNG) Trinidad & Tobago Environment, Resources
Ontario Power Generation Canada Environment, Resources, Power generation
Toronto and Region Conservation Authority Canada Environment, Sustainability
AGRICORP Canada Farming/Agriculture
Chartered Insolvency and Restructuring Professional (CAIRP) Canada Financial Services
Credit Union Electronic Transaction Services (CUETS) Canada Financial Services
Foresters Canada Financial Services
BDORead Our Success Story USA Financial, Advisory
Masterfoods – France (MARS) Belgium Food Processing
Sysco Food Services Canada Inc. Canada Food, Sales and Distribution
IDRC Canada Foreign Affiars and Development, Education
Bermuda Government Bermuda Government
Canada Customs and Revenue Agency Canada Government
Canada Pension Plan Canada Government
City of Toronto Canada Government
City of Windsor Canada Government
Commission of Official Language (Commissariat aux Langues Officielles) Canada Government
Communications Security Establishment Canada Government
Government of NunavutRead Our Success Story Canada Government
Indigenous and Northern Affairs Canada Canada Government, Aboriginal Affaiars
Office of Commissioner of Official Languages Canada Government
Office of the Employer Advisor Canada Government
Regional Municipality of Durham Canada Government
Town of Milton Canada Government
East Coast Health Board Ireland Government
Ministry of Local Government Trinidad & Tobago Government
Trinidad & Tobago Government Trinidad & Tobago Government
Trinidad & Tobago Ministry Local Government Trinidad & Tobago Government
Trinidad & Tobago Ministry of the Attorney General Trinidad & Tobago Government
Trinidad & Tobago Ministry of the Personnel Department Trinidad & Tobago Government
Newfoundland and Labrador Government Canada Government
Department of Indian Affairs and Northern Development Canada Government, Aboriginal Affairs
Ministry of Aboriginal Affairs – Ontario Canada Government, Aboriginal Affairs
Trinidad & Tobago Ministry of Public Administration and Information Trinidad & Tobago Government, Administration
Electrical Safety Authority – Canada Canada Government, Administration, Electricity, Safety
Ontario Human Rights Commission Canada Government, Administration, Human Right
Canadian Human Rights CommissionRead Our Success Story Canada Government, Administration, Public Rights
Provincial Advocate for Children and Youth Canada Government, Advocacy, Children and Youth Services
Waterfrontoronto Canada Government, Advocacy, Environment
National Farm Products Canada Government, Agriculture
OMAF (Ontario Ministry of Agriculture and Food) Canada Government, Agriculture
OMAFRA (Ontario Ministry of Agriculture, Food, and Rural Affairs) Canada Government, Agriculture
Ontario Municipal Board Canada Government, Boards/Tribunals
Ministry of Municipal Affairs and Housing Canada Government, Community Services
Trinidad & Tobago Judicial Education InstituteRead Our Success Story Trinidad & Tobago Government, Courts, Education
Department of National Defence Canada Government, Defence
Family Justice Services Division – Newfoundland and Labrador Canada Government, Dispute Resolution, Family Services
EPA Victoria – Australia Australia Government, Environment
Environment Canada Canada Government, Environment
Ministry of Government and Consumer Services (Ontario) Canada Government
Ministry of Indigenous Relations and Reconciliation Canada Government, Aboriginal Affaiars
Ministry of Natural Resources – ON Canada Government, Environment
Ministry of Transportation, Policy & Planning Division, Indigenous Relations Branch Canada Government
Environmental Commission of Trinidad & Tobago Trinidad & Tobago Government, Environment
Canada Revenue Agency Canada Government, Financial
International Development Research Centre Canada Government, Foreign Affairs and Development, Education
Trinidad & Tobago Ministry of Health Trinidad & Tobago Government, Health
Human Resource Development Canada Canada Government, Human Resources
Human Resources Professionals Association Canada Government, Human Resources
Infrastructure Ontario Canada Government, Infrastructure
Public Sector Integrity Canada Canada Government, Investigation
Information and Privacy Commission Canada Government, Investigation, Privacy Rights
Privacy Commission Canada Government, Investigation, Privacy Rights
Employment and Social Development Canada – Labour Program Canada Government, Labour
Competition Bureau Canada Government, Law Enforcement
Trinidad & Tobago Ministry of Legal Affairs Trinidad & Tobago Government, Legal
Treasury Board Secretariat Legal Services Canada Government, Legal
Tax Appeal Board of Trinidad and Tobago Trinidad & Tobago Government, Legal Affairs
Trinidad & Tobago Tax Appeal Board Trinidad & Tobago Government, Legal Affairs
Ministry of Northern Development and Mines Canada Government, Mining, Advocacy
Trinidad & Tobago Ministry of National Security Trinidad & Tobago Government, National Security
The Office of the Correctional Investigator Canada Government, Ombudsman, Investigation
Canada Post Canada Government, Postal Service
Office of the Public Guardian and Trustee, Ministry of the Attorney General Canada Government, Public Interest
Ministry of Community Safety and Correctional Services Canada Government, Public Safety, Law Enforcement Canadian Food Inspection Canada Government, Regulatory, Health and Safety
Ontario Securities Commission Canada Government, Regulatory, Securities
Human Resources Development Canada (HRDC)/Human Resources and Skills Development Canada (HRSDC) (now called Employment and Social Development Canada) Canada Government, Social Services
Ministry of Community and Social Services Canada Government, Social Services
Ottawa Community Housing Corporation Canada Government, Social Services
Swim Ontario Canada Government, Sports
Transport Canada Canada Government, Transportation
Treasury Board Canada Government, Treasury
Metropolitan Ambulance Service Australia Health
Centre for Addiction and Mental Health (CAMH) Canada Health
Glaxosmithkline Canada Health
Novartis Pharma Canada Inc. Canada Health
Ontario Medical Association Canada Health
Ontario Ministry of Health Canada Health
Peace Country Health Canada Health
Women in Medicine Canada Health
Beaumont Hospital Ireland Health
Medical Manpower Managers Forum Ireland Health
St. James Hospital Ireland Health
St. Michael’s Hospital Canada Health
Trillium Health Partners Canada Health
Renew Life Canada Health Products, Sales
Ontario Patient Relations Association Canada Health, Advocacy
Ontario Nurses’ Association Canada Health, Labour Union
Aptus Treatment Centre Canada Health, Disability Treatment
College of Nurses of Ontario Canada Health, Education
St. John Ambulance Canada Health, Emergency Services
College of Optometrists of Ontario Canada Health, Professional Organization
William Osler Health Centre Canada Health
Kentucky Fried Chicken Canada Canada Hospitality, Food Services
Metro Toronto Convention Centre Canada Hospitality
Yum Brands Canada Hospitality, Food Services
HRPA Ottawa Chapter Canada Human Resources
HRPA Peel Chapter Canada Human Resources
HRPA Sudbury Chapter Canada Human Resources
HRPA Toronto West Chapter Canada Human Resources
Human Resource Management Association of Trinidad & Tobago Trinidad & Tobago Human Resources
Ontario Road Builders Association Canada Infrastructure, Transporation
Road Builders Association Canada Infrastructure, Transportation
AVIVA Canada Insurance
Cooperators Canada Insurance
Desjardins General Insurance Group Canada Insurance
Liberty International Underwriters Canada Insurance
Munich Reinsurance Company of Canada (Muchich RE) Canada Insurance
Pro-Demnity Insurance Company Canada Insurance
Royal & SunAlliance Insurance Canada Insurance
National Insurance Corporation St. Lucia Insurance
National Insurance Department Barbados Insurance, Social Security
Ombudsman Ontario Canada Investigation
Energy and Water Ombudsman Victoria – Australia Australia Investigation, Natural Resources
Aecon Group Incorporated Canada Labour
Christian Labour Association of Canada Canada Labour Union, Construction, Health, Food
L’Association Des Enseignantes et des Enseignants Franco-Ontarien Canada Labour, Education
Barbados Bar Association Barbados Legal
Barbados Judiciary Barbados Legal
Aird & Berlis LLP Canada Legal
Blakes, Cassels & Graydon LLP Canada Legal
Borden Ladner Gervais LLP Canada Legal
Collaborative Family Law Canada Legal
Devry Smith Frank LLP Canada Legal
Fasken Martineau DuMoulin LLP Canada Legal
Law Society Of Ontario Canada Legal
Law Society Tribunal Canada Legal
Lawyers’ Professional Indemnity Company Canada Legal
MacDonald Dettwiler and Associates Canada Legal
McInnes Cooper Canada Legal
Minden Gross Canada Legal
Norton Rose Fulbright Canada Canada Legal
Ontario Lawyer’s Assistance Program Canada Legal
Osler Hoskin Harcourt Canada Legal
South West Legal Aid Canada Legal
Torkin Manes LLP Canada Legal
Torys LLP Canada Legal
DAC Beachcroft LLP (Beachcroft Wansbroughs) United Kingdom Legal
East Anglican Chambers United Kingdom Legal
Baker & Mackenzie USA Legal
Legal Assistant Management Association USA Legal
Munger, Tolles & Olson LLP USA Legal
Irish Bar Council Ireland Legal, Administration
Inergi LP Canada Legal, Dispute Resolution
Notre Dame Law School USA Legal, Education
Association of Legal Administrators USA Legal, Professional Development
International Association of Venue Managers USA Management, Venues
Arawak Cement Company Limited Barbados Manufacturing
Mattel – Canada Canada Manufacturing
Canadian Plastics Industry Association (CPIA) Canada Manufacturing, Plastics
Century Eslon Limited Trinidad & Tobago Manufacturing, Plastics
Campbell’s Soup Canada Manufacturing, Sales
Angostura Limited Trinidad & Tobago Manufacturing, Sales
Honda Canada Manufacturing, Sales, Automotive
APEX Canada Marketing
Alliance Atlantis Canada Media
Pattison Outdoor Canada Media
Ontario Media Development Corporation Canada Media, Culture
Orchestras Canada Canada Media, Music, Not-for-profit
BBC Worldwide Australia Media, Telecommunications
680 News Canada Media, Telecommunications
Astral Media Canada Media, Telecommunications
Bell Canada Canada Media, Telecommunications
Canadian Television Network(CTV) Canada Media, Telecommunications
CBC Radio Canada Media, Telecommunications
Newcap Radio Canada Media, Telecommunications
Rogers Media Canada Media, Telecommunications
ADR Chambers Hong Kong Mediation, Arbitration
4 Pump Court United Kingdom Mediation, Arbitration
ADR Chambers United Kingdom Mediation, Arbitration
Jack.org Canada Mental Health
VALE Canada Limited Canada Mining
ALCOA Australia Mining, Manufacturing
Union Gas Canada Natural Resources
Ontario Federation of Indigenous Friendship Centres Canada Not-for-Profit, Aboriginal Affairs
Petro Canada Canada Natural Resources, Environment
Blue Door Shelter Canada Non-for-profit
Canadian Youth Business Foundation (now Futurpreneur) Canada Non-for-profit, Business, Youth Services
Reena Canada Not-for-Profit, Health
National Screen Guild Institute Canada Not-for-Profit, Media
Nestle Australia Nutrition, Health and Wellness
Petroleum Company of Trinidad & Tobago (Petrotrin) Trinidad & Tobago Oil, Environmental Resources
Schering Canada Pharmaceutical
Bermuda Police Bermuda Police, Emergency Services
The Bermuda Police Service Bermuda Police, Emergency Services
Ontario Provincial Police Canada Police, Emergency Services
Royal Canadian Mounted Police Canada Police, Emergency Services
Windsor Police Canada Police, Emergency Services
Trinidad & Tobago Defence Force Trinidad & Tobago Police, Emergency Services
Trinidad & Tobago Prisons Service Trinidad & Tobago Police, Emergency Services
Australia Post Australia Postal Service, Government
Bruce Power Canada Power Generation
Fairfax Printers Australia Printing/Publishing
International Association of Administrative Professionals Canada Professional Association, Education, Professional Development
WIFT-T Canada Professional Development, Media, Film and Television
Elementary Teachers’ Federation of Ontario Canada Professional Organization, Education
Trolleybus Land Acquisitions Inc. Canada Real Estate and Development
Sanimax Canada Recycling, Energy, Sustainability
Ontario Association of Architects Canada Regulatory, Architecture
Ontario Energy Board Canada Regulatory, Energy
Investment Industry Regulatory Organization of Canada (IIROC) Canada Regulatory, Investment
Caribbean Development Bank Barbados Resource Development
Lindquist Avey Canada Risk Management, Accounting
Steelcase Canada Ltd. Canada Sales, Business and Technology
General Dynamics Land Systems – Canada Canada Sales, Heavy Machinery
Cambridge Shopping Centres Canada Sales, Real Estate
Ontario Science Centre Canada Science and Technology, Education
Rotary Club The Bahamas Social Services
Toronto Community Housing Canada Social Services, Housing
Vertex Inc. USA Software, Technology, Financial
Tennis Canada Canada Sport
Nokia Australia Technology
Aimetis Corporation Canada Technology
Capgemini Canada Technology, Consulting, Business Development
Stentor Canada Telecommunications
TBAYtel Internet Canada Telecommunications
Port of Melbourne Corporation Australia Trade and Tourism
Trade Union Congress The Bahamas Trade Union
Trinidad & Tobago Public Services Corporation Trinidad & Tobago Transporation
Qantas Australia Transportation
United Food & Commercial Workers Canada Union, Labour
Power Workers’ Union – CUPE Canada Union, Power Generation

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