Alternative Dispute Resolution | Stitt Feld Handy Group

Synopsis

The May 11-14 session will be Virtual Instructor-Led using ZOOM technology. It will run from 8:30 – 4:30 (Eastern Time) daily.

Conflict resolution skills are always important. In difficult times, they become crucial. Alternative Dispute Resolution (ADR) techniques help people to resolve conflict by cultivating cooperation and understanding. It enhances people’s ability to find solutions to challenging problems without creating further conflict. Above all, it seeks to protect the relationship while solving the problem. It is also the tool used by mediators to resolve conflicts. You will learn how to use Principled Negotiation, developed at Harvard, and learn how to mediate disputes. You will develop the practical skills and techniques you need to resolve disputes effectively and with confidence.

Using ZOOM, the program will continue to be interactive and engaging, involving exercises, small group discussions and coached mediation role plays. We are limiting the session to 18 participants.

Learn about workshop benefits and who should attend

Session Details

Syllabus

Day 1

Determine what causes conflict
Manage relationships, trust and communication
Identify your negotiation tendencies
Avoid negotiation pitfalls
Determine which negotiation style is best for you
Avoid making dangerous assumptions

Day 2

Use the 7 Elements of Principled Negotiation
Deal with difficult people
Be creative to get better results
Determine what you should disclose in negotiation
Decide when you should say yes to a deal and when you should walk away

Day 3

Prepare for a negotiation in an efficient structured way
Deal with strong emotions
Be more persuasive
Get people to listen to you
Handle a complex meeting with multiple parties
Observe a live mediation demonstration

Day 4

Find people’s underlying interests
Understand and facilitate the 7 stages of mediation
Mediate to resolve disputes between other parties
Resolve workplace conflict
Prevent mediations from getting out of control

The workshop includes 6 negotiation case studies, 3 mediation case studies, videos and a mediation demonstration.

Experienced coaches observe mediation case studies and give feedback. You will receive immediate and objective feedback, and insight into crucial mediation skills.

Participants will be given a copy of the book Mediating Commercial Disputes, a business book bestseller, written by Allan Stitt.

Instructor(s)

Virtual Instructor Led Learning Features


Smaller classes for more interaction with the facilitators	Breakout sessions to engage with other participants	Access to videos and handouts for future reference	Live coached feedback during mediation role plays	Interactive and engaging live virtual sessions

Discount Policy

If your organization registers 5 or more participants at one time for any of our public workshops, we will provide a 15% discount for each of those registrations. In addition, your organization will also receive 15% off on any additional registrations received in the same calendar year.
Alternately, if your organization submits 6 registrations for any of our public workshops during a calendar year, we will provide a 50% discount on the 6th registration. In addition, your organization will then receive a 15% discount for any additional registrations received in the same year.

Take $150 off

A $150 discount applies if you register for both the ADR and Advanced ADR Workshops at the same time.

Payment Options
Cancellation Policy
Rescheduling Policy

It was an interactive and fun learning experience. Absolutely essential to anyone in a people management role. I wouldn’t change anything! The instructors were very effective and speaking from personal experience was very helpful.

– Danielle Germansky, Scotia Bank, Toronto, ON, Canada

Canada Job Grant

Up to $10,000 available per person.

Learn More

ADR Institute of Ontario

Completion of the ADR and Advanced ADR workshops will satisfy the educational requirements for membership in the ADR Institute of Ontario. To attain a Qualified Mediator Designation (Q.Med) in Ontario, you will have to complete 40 hours of basic mediation training and 40 hours of specialized mediation and related training.

Alternative Dispute Resolution Workshop