Mediation 2017: Roundtable

This article was originally published in Who’s Who Legal: Mediation 2017. For the original post, please visit http://whoswholegal.com/news/features/article/33990/mediation-2017-roundtable/ Who’s Who Legal brings together Alan Limbury at Strategic Resolution, Rosemary Jackson QC at Keating Chambers and Allan Stitt at ADR Chambers to discuss recent developments in the field of mediation including its increasing popularity, the future for […]

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Maclean’s magazine – Higher education

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Managing strong emotions in a difficult conversation (video)

Elinor Whitmore reviews some tools for managing strong emotions in a challenging conversation, whether the emotions are your own, or those of the other person.

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How to start a difficult conversation (video)

Elinor Whitmore provides advice and guidance on how to start a challenging conversation with a difficult person, on a difficult issue, or both.

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Dealing with someone who makes personal attacks

Ignore the attacks and focus on the issues. Try to determine if you did anything to upset them and, if so, apologize for the impact of what you have said. Set ground rules for behaviour. Name the problematic behaviour and describe how the behaviour is negatively impacting the process. Bring a third party into the […]

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Dealing with someone who talks and will not listen

Sit quietly and let them run out of steam. Let them know that while you may not agree with everything they say, you would like to hear their thoughts and then let them continue. Use interactive listening techniques. Ask to set an agenda that includes time for both of you to speak. Change the physical […]

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How to become a mediator

How to Become a Mediator Don’t give up your day job. Be patient. Unless you are spectacularly well known (e.g. Supreme Court judge) or very lucky, it will take time to build your practice. You can’t hang out your shingle as a mediator and expect a flood of work. It is a ‘word of mouth’ practice […]

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Success story: Government of Nunavut

Description of organization: The Government of Nunavut (GN) was established by the Nunavut Land Claims Agreement and represents all of the people of the territory, both Inuit and non-Inuit.  The GN is committed to reflecting the values, the traditional knowledge and the diversity of Nunavut’s population and works hard to support the development of the […]

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Success story: York Region District School Board

Description of organization: The York Region District School Board has over 123,000 elementary and secondary school students and employs over 7,500 teachers, 400 administrators, 1,100 plant and maintenance staff and 1,000 professional and para-professionals. The Board’s mission statement is, in part: “To advance student achievement and well-being through public education”. To meet their commitment to […]

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Success story: Judicial Education Institute of Trinidad and Tobago (JEITT)

Description of organization: The JEITT, a distinct but integral part of the Judiciary of Trinidad and Tobago, operates with the vision “Transformation through Education”. We deliver continuous judicial education to the judges and judicial officers in support of the administration of justice. The training and development programmes delivered are the hallmark of the Institute as […]

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