5 Negotiation Skills Needed for Difficult Situations

Challenging situations are common in the workplace, and no matter where you are in the organizational hierarchy, you may feel intimidated approaching them. You can overcome challenging circumstances or conflicts by applying some of the techniques found in the best negotiation skills training courses that Stitt Feld Handy Group and other top firms have to […]

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Keeping your employees motivated with training and development programs

Employee motivation is a continual challenge for businesses of all sizes, and it remains one of the most significant factors that determine productivity. When many business owners think of motivation, employee bonuses and other perks often come to mind. However, many managers are unaware that ongoing training and development programs are also proven to work […]

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Feedback vs Criticism – Do You Know the Difference?

Oliver Martin walks us through how we communicate with people when challenges arise, demonstrating some tips and techniques for providing effective feedback.

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How to Prepare For a Negotiation

How will you know whether to say “yes” or “no” to a deal? Allan Stitt shows how to prepare effectively for a negotiation to get great results.

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Coaching – Broadening Insights into Challenger

Elinor Whitmore shows how a workplace coach can help an employee better deal with a challenging person in their world by broadening their perspective.

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How to Become More Persuasive in a Negotiation

Allan Stitt provides tips on how to persuade others in a negotiation. The mirror-image principle of openness to ideas allows others to hear us more effectively.

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How to Confront Difficult People

Conflict resolution in difficult conversations requires firm but clear messages. Elinor Whitmore shows how to confront a difficult person with an issue they have been ignoring.

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How to Get a Good Deal in a Negotiation

What are the key characteristics that define a good deal for us? Peter Dreyer examines how we can define a good deal in a negotiation, or dispute.

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What Triggers People in a Difficult Conversation

Elinor Whitmore examines how our values, traits, identity, and self-image can be major triggers of defensive reactions, turning us and others into difficult people.

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Yes – Able Frame of Mind

Negotiate and communicate without damaging the relationship and creating pushback. Paul Godin shows how to put the opposing negotiator in the right frame of mind.

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