7 Tactics for effective business negotiations

Learning effective negotiation skills can serve you well throughout your career, as they are used on a daily basis in a variety of situations: at the workplace or in business, when purchasing anything, or with interpersonal relationships. In terms of business negotiations, the following tactics can prove to be helpful. At Stitt Feld Handy Group, […]

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5 Advantages of face to face meetings for difficult conversations

As tempting as it may be to send out a detailed email regarding a difficult topic in the workplace, it’s often far better to have a face to face meeting in a majority of circumstances. Email certainly has its uses but isn’t particularly effective for challenging conversations, such as discussions relating to conflicts or personal […]

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How leaders should manage workplace conflicts

Leaders have an inherent responsibility to make sure their employees are heard. If individual team members cannot resolve their conflict, then conflict resolution falls to the leaders and that demands attention and a platform for resolution. Workplace communication training can offer a versatile, detailed, and nuanced platform for businesses dealing with continued conflicts. Team members […]

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Why workplace conflicts should be kept out of court

Litigation will often create two losing parties, no matter how strong the arguments are on either side of the table. Someone always ends up losing a little more than the other, but this does not mean a winner in any real way was found. Litigation is best avoided in virtually every conflict scenario. Businesses of […]

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Using objective criteria to negotiate better agreements

Often, in negotiations, people get bogged down in positional bargaining, butting heads and wills in a way that frays nerves, destroys relationships and may not ultimately get anyone what they truly want. One way around the perils of positional bargaining (and there are a variety of ways) is to turn the discussion into a rational […]

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Should mediators be subject matter experts?

“This article originally appeared in the Mar 31, 2006, issue of The Lawyers Weekly published by LexisNexis Canada Inc. How important is it that a mediator really understand the issue being mediated? Some mediators believe that it is not necessary for the mediator to have any expertise in the substantive area. In their view, the […]

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Cross Cultural Negotiations

In cross-cultural negotiations, above and beyond the issues of personal negotiation styles and techniques, one must consider the impact of cultural difference. This impact will often be tied to communication issues, increasing the possibilities of misunderstanding. Things that are said, left unsaid, or unclearly said can all create an extra layer of difficulty on top […]

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Dispute resolution a challenge to Bahamians, says PM Christie

Press Release © 2005 The Official Website of The Government of the Bahamas. NASSAU, The Bahamas – Prime Minister, the Rt. Hon. Perry Christie, Friday addressing the closing session of the five-day Alternative Dispute Resolution Certificate Workshop at the School of Hospitality and Tourism Studies, The College of The Bahamas on May 28. Participants in […]

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Use of Alternative Dispute Resolution for marketing board decision making

INTRODUCTION and BACKGROUND Marketing boards and their counterpart in the U.S.A., co-operative associations, are constantly subject to political review, administrative tinkering, litigation, and challenge. Their existence confronts many assumptions that are made unconsciously in a society that values private enterprise and private ordering. The way marketing boards make decisions on terms and conditions of commodity […]

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Solving workplace conflict starts with self-awareness

Getting to the root of problems means understanding everyone’s strengths and weaknesses, including one’s own  Originally published in: Canadian HR Reporter November 8, 2004 Dealing with office conflict is one of those management tasks with high risks, low rewards and seemingly no end in sight. Negative patterns can develop despite a manager’s best efforts. Standard […]

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