How to Become More Persuasive in a Negotiation
Allan Stitt provides tips on how to persuade others in a negotiation. The mirror-image principle of openness to ideas allows others to hear us more effectively.
Continue ReadingHow to Confront Difficult People
Conflict resolution in difficult conversations requires firm but clear messages. Elinor Whitmore shows how to confront a difficult person with an issue they have been ignoring.
Continue ReadingHow to Get a Good Deal in a Negotiation
What are the key characteristics that define a good deal for us? Peter Dreyer examines how we can define a good deal in a negotiation, or dispute.
Continue ReadingWhat Triggers People in a Difficult Conversation
Elinor Whitmore examines how our values, traits, identity, and self-image can be major triggers of defensive reactions, turning us and others into difficult people.
Continue ReadingYes – Able Frame of Mind
Negotiate and communicate without damaging the relationship and creating pushback. Paul Godin shows how to put the opposing negotiator in the right frame of mind.
Continue ReadingWho are the Influencers in a Negotiation?
Paul Godin provides a negotiation preparation tip, using an example to show us how to consider and use the full relationship network relevant to an issue.
Continue ReadingWhat are Your Goals in a Negotiation
Paul Godin of the Stitt Feld Handy Group provides tips on identifying your primary goals in a negotiation without being distracted by disruptive secondary motivations.
Continue ReadingThe Cost Associated with Workplace Conflict
Elinor Whitmore illustrates the true costs of preventable conflicts in the workplace. Most have interpersonal roots. What are the impacts on productivity, decision-making, and morale?
Continue ReadingWhat Motivates the Other Side in a Negotiation?
Paul Godin walks through how we can move people in a negotiation or conflict by identifying their primary drivers, the two sides to the Interests coin.
Continue ReadingBenefits of Role Playing
Oliver Martin points out how role plays in negotiation, mediation, and conflict resolution training cement our learning. How can you get great practical benefits from role plays?
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