HR Halloween: How to handle an office party nightmare
Published by Human Resource Director Written by Mallory Hendry October 30, 2019 https://www.hcamag.com/ca/news/general/hr-halloween-how-to-handle-an-office-party-nightmare/190120 As Halloween approaches, the scariest part of the season for employers can be how to handle inappropriate or offensive costumes in the workplace. “Social events in the workplace, such as Halloween parties, can contribute very positively to workplace culture but they are […]
Continue ReadingStitt Feld Handy Group & Windsor Law: Celebrating 25 years of partnership Windsor Law Access
Read this article about our long standing relationship with Windsor Law School and about Allan Stitt. (page3)
Continue ReadingNegotiations Around the World
An Oprah Winfrey show entitled “Mom’s Around the World” caught my attention as I was flipping through the channels searching for a “not too heavy” / “not too light” program to watch. The segment that I saw featured a mother from Uganda who had 10 children and no husband. She worked as a porter, carrying […]
Continue ReadingA solution for every problem: how to prevent conflict from becoming litigation
Abstract One way or another, individual and organizational resources will be spent on conflict. This paper outlines a variety of ways in which conflict can be dealt with in the most effective, most efficient, and the most economical manner. A spectrum of conflict resolution options will be reviewed and analyzed. Each option will be considered […]
Continue ReadingThe warning signs of a difficult employee
Published by Human Resource Director Written by Emily Douglas Dec 10, 2018 https://www.hrmonline.ca/hr-news/corporate-wellness/the-warning-signs-of-a-difficult-employee-251679.aspx The workplace is a rainforest – a delicate ecosystem that needs to maintain a balance in order to flourish. If one element is out of sync with the rest, the whole environment suffers and may collapse. Difficult employees are the bane of […]
Continue Reading4 Tips for Leaders to Manage and Prevent Employee Conflict
Workplace leaders have a unique responsibility to manage and prevent employee conflict whenever possible. Employees may develop conflicts between each other as a result of cultural differences, competition, or a toxic culture that has been neglected by leadership. Many of these conflicts develop unintentionally, so it requires a conscious effort from workplace leaders to prevent […]
Continue Reading5 Ways to Strengthen Your Company’s Customer Service Skills
In nearly every industry, companies are at the mercy of their customers and must accommodate their needs to the best of their ability with quality service. Unfortunately, many businesses fall short in this crucial area. Professional customer service training courses are well worth it for most organizations, as they can help representatives learn some of […]
Continue ReadingNegotiating Tips 4
Fairness How do you convince someone that your proposal is fair? Fairness is a subjective concept and people have different ideas of fairness. Just because you think something is fair doesn’t mean the other person will think so too. One suggestion is to look to objective criteria, such as comparables. People are more likely to […]
Continue ReadingNegotiating Tips 3
Reciprocity We often hear about random acts of kindness and something inside of us wants to see the kind person benefit in some way. It only seems fair. Some of us even act on this and try to do something nice for the person who was kind, especially if they’ve done something nice for us. […]
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Competitive Bargainers How do you deal with a competitive or positional bargainer? Someone who takes a position, anchors and doesn’t move? These people frustrate us as we look for the magic formula to cause them to make concessions or show flexibility. Unfortunately, there’s no magic formula. Usually, we try to convince them that they should […]
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