Yes – Able Frame of Mind

Negotiate and communicate without damaging the relationship and creating pushback. Paul Godin shows how to put the opposing negotiator in the right frame of mind.

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Who are the Influencers in a Negotiation?

Paul Godin provides a negotiation preparation tip, using an example to show us how to consider and use the full relationship network relevant to an issue.

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What are Your Goals in a Negotiation

Paul Godin of the Stitt Feld Handy Group provides tips on identifying your primary goals in a negotiation without being distracted by disruptive secondary motivations.

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The Cost Associated with Workplace Conflict

Elinor Whitmore illustrates the true costs of preventable conflicts in the workplace. Most have interpersonal roots. What are the impacts on productivity, decision-making, and morale?

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What Motivates the Other Side in a Negotiation?

Paul Godin walks through how we can move people in a negotiation or conflict by identifying their primary drivers, the two sides to the Interests coin.

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Benefits of Role Playing

Oliver Martin points out how role plays in negotiation, mediation, and conflict resolution training cement our learning. How can you get great practical benefits from role plays?

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Negotiation – Facts do the Heavy Lifting

Paul Godin points out how to avoid unproductive emotionally-damaging debates in negotiations. Use factual measures of legitimacy to create flexibility and rationally define parameters for resolution.

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Pushing Buttons

What buttons do you push to get someone to say yes? Paul Godin shows how a Theory of the Negotiation can help identify the other party’s motivators.

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Painting a Human Picture

Can framing your situation in human terms help get what you need in a negotiation or conflict? Paul Godin shows how to open up flexibility and resolve disputes.

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5 Strategies for Handling Difficult People at Work

Difficult people in any organization can be a source of conflict, stress and an energy drain. However, many of the personality characteristics that make people difficult are simple human nature. Often, transferring to a new job or firing a person is not feasible. Many organizations have to interact with a range of difficult people externally, […]

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