You want results in your negotiations but you don’t want to fall into the destructive patterns that could damage what could be constructive relationships.  You need to make your negotiations effective by figuring out what motivates the other side and knowing when to put an offer on the table.  To become a powerful negotiator, you need the skills to handle difficult people and protect yourself from having someone take advantage of you. The negotiation workshop will help you succeed where others fail by giving you practical skills that will work in the real world.  We will teach you to prepare better, become more persuasive and get the best deal.  You will save your organisation time and money by negotiating better, managing your staff better and resolving conflicts through negotiation.

Learn about workshop benefits and who should attend

Session Details


  • Avoid negotiation pitfalls
  • Identify your negotiation tendencies
  • Take advantage of the assumptions people make in negotiations
  • Manage relationships, trust and communication to your benefit
  • Determine which negotiation style is best for you
  • Determine who should make the first offer and how should it be made
  • Use the 7 Elements of Principled Negotiation
  • Be creative to get better results
  • Decide when you should say yes and when you should walk away
  • Build alliances and use independent criteria to protect yourself in negotiations
  • Form coalitions in negotiations
  • Prepare for a negotiation in an efficient structured way
  • Deal with strong emotions
  • Deal with difficult people
  • Be more persuasive and still maintain relationships
  • Negotiate when trying to resolve conflict

Workshop includes 6 negotiation case studies, 1 video and numerous exercises and discussions.

Online Negotiation Component

The online portion of the workshop involves 8 modules, 7 of which are simulated negotiations that you will conduct with animated characters. The characters make statements, ask questions, use difficult tactics, and express strong emotions. You will have to react to what they say and try to negotiate the best deal. You will also be able to download a 67-page negotiation manual. Read more about the online component of the workshop.

Discount Policy

  • Group Discount: If your organisation registers 5 or more participants for this Alternative Dispute Resolution Workshop, we will provide a 15% discount for each of those registrations. In addition, your organisation will also receive 15% off on any additional registrations received for this workshop.
  • Early Bird Discount:  register for the ADR Workshop 4 weeks in advance or earlier and receive a 5% discount.

I was pleasantly surprised to discover the numerous techniques that one can employ when negotiating. In addition, the teaching was done in a relaxing atmosphere with innovative methods utilized. The instructors were innovative.

– Dawn Lewis, Chief Counsel, Office of the Attorney General, Nassau, The Bahamas

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Faculty of Law Seal

Graduates receive a certificate from the University of Windsor Law School.