If you are hitting a wall with problem employees, getting pushback when trying to motivate and coach under-performers or just looking for better ways to coach and mentor people effectively, then the workshop on Coaching For a Better Workplace: Building Capacity in Others is right for you. You will learn the Progress Model of coaching and see how it applies to performance issues, conflict coaching, performance management and other coaching issues. You will observe and discuss videos of coaching sessions, practise the model, and engage in practical and interactive discussions.

We will teach you how to develop managers who can confidently deal with a range of issues  and people more effectively.  You will develop your staff’s ability to coach others to make better decisions, and design and implement plans for continued growth and development.

Learn about workshop benefits and who should attend

Session Details


  • Pre-coaching steps
  • What is the coaching model and mandate
  • Demonstration and practice on establishing the mandate for coaching
  • Clarifying a client’s purpose effectively and efficiently
  • How to ask powerful self-reflective questions and listen interactively
  • Demonstration of coaching for performance and skills improvement
  • Manager’s role as a coach and mentor and how to do both
  • Issues facing managers and coaches
  • Practice session for coaching for performance improvement
  • Demonstration, theory, and practice for coaching someone dealing with a conflict situation
  • Seven Elements of Principled Negotiation
  • Demonstration, theory, and practice for coaching someone dealing with a Challenger
  • Dealing with Coaching Challenges (e.g. client resistance, lack of interest, systemic concerns)
  • Demonstration, theory, and practice for coaching for talent/career development
  • Maintaining momentum and implementation with a client over the long-term
  • Developing a coaching plan
  • Ethical challenges in coaching and codes of conduct
  • How to set up a coaching practice

Workshop includes 8 coaching case studies and 6 instructor-led demonstrations with in-depth discussions of coaching skills.

Discount Policy

  • If your organization registers 5 or more participants at one time for any of our public workshops, we will provide a 15% discount for each of those registrations. In addition, your organization will also receive 15% off on any additional registrations received in the same calendar year.
  • Alternately, if your organization submits 6 registrations for any of our public workshops during a calendar year, we will provide a 50% discount on the 6th registration. In addition, your organization will then receive a 15% discount for any additional registrations received in the same year.

I enjoyed the interactive component of the workshop.  I liked that it was well organized and followed a structure.  I found all of the instructors to be knowledgeable, efficient and effective in the delivery of the subjects.

– Darryl Sigouin, Sergeant, Ontario Provincial Police, Cochrane, ON, Canada

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Faculty of Law Seal

Graduates receive a certificate from the University of Windsor Law School.

Canada Job Grant

Up to $10,000 available per person.

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HRPA Approved

This coaching workshop has been approved by the International Coach Federation (ICF) for Continuing Coach Education (CCE) hours. The workshop has been approved for 19 Core Competency hours and 5.5 Resource Development hours.