The Mediation Workshop will improve your dispute resolution skills and give you the skills to mediate professionally or mediate within your organization.
You will learn how to help people resolve their differences, improve relationships and communication, mediate complex cases, deal with challenging parties, address power imbalances and move positional people towards agreement.
- Mediate a variety of disputes including interpersonal conflicts, legal disputes and financial issues.
- Learn to get at underlying interests
- Identify and frame the issues to promote problem-solving
- Structure the mediation process to maximize the chances of success and minimize potential problems
- Modify the mediation model to suit your context and the types of disputes you most need to resolve
- Deal with difficult or positional people in mediations
- Get one-on-one coaching on your mediation style
- Feel more confident handling a variety of complex disputes and difficult mediation situations.
Practical and Interactive Training
We offer intensive and interactive learning experiences for professionals and executives. You will participate in dynamic exercises and case studies, with instructor feedback. The concepts and approaches you will learn have proven successful in the real world, and can be applied immediately to your situation.