I have never been on a course where I have gained so much. The instructors are perfect for their roles and it was obvious that they had an incredible amount of experience.
Frank Goldschmidt, Ontario Provincial Police, North York, ON, Canada
By far one of the most needed courses in my entire life. Skills can be used in every possible situation in one’s life.
Lynette Budhoo, Canada Post Corp., Toronto, ON, Canada
I found that hearing from different trainers with varying styles and negotiating with a number of different participants in the group provided a learning experience on the different styles, positions, generations and cultural factors that can influence a negotiation. Instructors were all excellent, most enjoyable and receptive. Excellent translation of skills into practice.
Michelle St. Jane, Global Thought Leader, KAIROS Philanthropy, Warwick, Bermuda
As a CFO I have to negotiate contracts and settle or resolve differences at work; this workshop provided the techniques needed to solve disputes in my work. The interactive role play and discussions afford the opportunity to model real life situations as mediator and disputants. The instructors were very knowledgeable and presented real life examples.
Junior Brewster, Chief Financial Officer, Caribbean International Airways Ltd., Christ Church, Barbados
The opportunity to participate in the role plays allowed for practical experience. The wide variety of situations covered many different angles. The instructor guided the process beautifully – he was well informed and knowledgeable.
Dexter Morgan, Director of Consumer Guidance, Ministry of Legal Affairs, Port of Spain, Trinidad and Tobago
I ended up learning far more practical strategies than I thought possible – strategies that will not just serve me well in mediations but in my day-to-day practice as a civil litigator. It did not take long to realize that it was wonderfully beneficial to work with such a diverse group of people. The experiences and perspectives brought by the group were terrific and offered a practical element to the learning environment.
Beth Beattie, Fasken Martineau DuMoulin, Toronto, ON, Canada
This was one of the best professional education experiences of my life. I wish I had done this ten years ago. Thorough organization and profoundly valid theory. Despite my thirty years of experience, this program proves you really can teach even an old dog new tricks. For the first day, I thought the Stitt Feld Handy people were nuts but by the end of Day Two, I received the epiphany that they and this program are brilliantly conceived.
John Allen, Certified Arbitrator and Mediator, Varnum, Riddering, Schmidt & Howlett LLP, MI, USA
The workshop went beyond my expectations! The techniques learned in this course will assist me in every aspect of my life. I will recommend this course to other persons. The approach to presentation of the topics is very interactive. No two sessions are alike, hence the participant maintains a high level of interest throughout. Learning through observation and practice was very effective.
Carol Edey, Human Resources, City of Bridgetown Co-operative Credit Union limited, Bridgetown Barbados
Amazing! I was very impressed with the organization and the level of professionalism. Space was dignified and pleasant. I would recommend it to others. All of my learning needs were met – no time wasted! Impressive! The instructors were extremely knowledgeable and enjoyable.
Jeff Mintz, Jewish Family and Child Services, Thornhill, ON, Canada
Absolutely excellent. Light years ahead of any other program. The facilitators knew their subjects and were able to convey interest, enthusiasm and encouragement to try. Excellent communicators.
Grant Inglis, Little, Parker & Inglis, Waterloo, ON, Canada