Your use and understanding of teaching pedagogy is exceptional. Both the content and structure were exceptional. Faculty was informative and entertaining. The instructors were outstanding. Never have I attended a better-organized or effective learning experience!

Jolene U. Schillinger, New England College, Henniker, NH, USA

This course provided valuable skills and information about dispute resolution. It allowed participants to learn in an interactive environment and practice immediately skills learned. Learned while having fun! The instructors were very effective in their approach and method; they were very personal and ensured that all participants got involved.

Richardo Garcia, Lieutenant Colonel, Trinidad & Tobago Defence Force, Charguaramas, Trinidad & Tobago

As a CFO I have to negotiate contracts and settle or resolve differences at work; this workshop provided the techniques needed to solve disputes in my work. The interactive role play and discussions afford the opportunity to model real life situations as mediator and disputants. The instructors were very knowledgeable and presented real life examples.

Junior Brewster, Chief Financial Officer, Caribbean International Airways Ltd., Christ Church, Barbados

The opportunity to participate in the role plays allowed for practical experience. The wide variety of situations covered many different angles. The instructor guided the process beautifully – he was well informed and knowledgeable.

Dexter Morgan, Director of Consumer Guidance, Ministry of Legal Affairs, Port of Spain, Trinidad and Tobago

Superb and very professional. Excellent speakers and tutors.

Peter Siu Lam Ma, Lai K M & LI, Hong Kong, China

This was one of the best professional education experiences of my life. I wish I had done this ten years ago. Thorough organization and profoundly valid theory. Despite my thirty years of experience, this program proves you really can teach even an old dog new tricks. For the first day, I thought the Stitt Feld Handy people were nuts but by the end of Day Two, I received the epiphany that they and this program are brilliantly conceived.

John Allen, Certified Arbitrator and Mediator, Varnum, Riddering, Schmidt & Howlett LLP, MI, USA

The workshop went beyond my expectations! The techniques learned in this course will assist me in every aspect of my life. I will recommend this course to other persons. The approach to presentation of the topics is very interactive. No two sessions are alike, hence the participant maintains a high level of interest throughout. Learning through observation and practice was very effective.

Carol Edey, Human Resources, City of Bridgetown Co-operative Credit Union limited, Bridgetown, Barbados

The ADR Workshop is simply the best program that I have ever taken! It has provided me with skills that support my leadership style! It has also given me a framework for looking at situations in the workplace and in my life to get the best possible results!! I have used my skill set to coach and mentor other managers and staff to success with their issues!! I highly recommend the course to all of my colleagues!!

Gail Carroll, G.M. Carroll and Associates, St. John’s, NL, Canada

I have taken both the ADR and the Advanced ADR Workshops. Both workshops were very beneficial in developing skills to negotiate positive outcomes for all parties involved. I was promoted to the position of Director of LTC in April of 2015, and feel the skills I developed in these workshops are contributing to my abilities to handle difficult situations within the organization. We have, and are continuing to go through a lot of change and being able to listen and respond to the concerns expressed by the manager/supervisors is key to moving our organization forward.

Debbie Rollins, Director of LTC/Administrator, Hastings Manor, LTC Facility, Belleville, ON, Canada