I enjoyed the interactive component of the workshop.  I liked that it was well organized and followed a structure.  I found all of the instructors to be knowledgeable, efficient and effective in the delivery of the subjects.

Darryl Sigouin, Sergeant, Ontario Provincial Police, Cochrane, ON, Canada

Lots of opportunities to practise.  Videos, group discussions, presentation of theoretical basis very well done.  I felt the use of real life scenarios was highly effective.  All of the instructors were effective.

Janet Letros, Human Resources, Ontario Power Generation, Pickering, ON, Canada

The role playing provided for lots of practice.  Instructors were very knowledgeable and experienced in the area.  There were lots of examples for them to draw upon to support the group discussions.  The role plays and exercises were very good, especially the feedback when in the coach role.  The process allowed for real life examples to be used.

Mark Emery, Manager, Ministry of Natural Resources and Forestry, London, ON, Canada

Great skills, different styles and excellent energy, which worked very well together.

Jan LeRoy, Director, Jardine Lloyd Thompson Canada Incorporated, Toronto, ON, Canada

I liked the videos.  The instructors were very experienced, very thorough and experienced coaches.

Paul E. Henry, Principal, École secondaire du Sacré-Cœur, Sudbury, ON, Canada

Great instructors.  I liked the examples that were used.  Concrete techniques and questions given – highly transferable to work. Good that real situations were used.  Exercises were insightful and got us moving around.

Sharon Shelton, Director, Tropicana Community Services, Toronto, ON, Canada