More than twenty members of staff in Beaumont Hospital completed the level 1 workshop in ADR, including representatives of management and trade union activists. On the ground, the most noticeable benefit to the organization was an increased confidence among staff members in negotiation skills and joint-problem solving methods. In short, staff that completed the workshop recognized that there was another way to do things that they were capable effecting change. On a personal level, the workshop was very inspiring and extremely helpful to my day-to-day work, which involves a good amount of group facilitation work. Negotiation skills also came in handy in my personal life; much fewer fights over the TV remote!!

Ann Quinn, Organisational Development Project Officer, Beaumont Hospital, Dublin, Ireland