I have attended numerous workshops and few would compare to this one. From the outset, I had the privilege to observe and participate in a first-class learning environment – no detail has been overlooked in this course. The role playing exercises were by far the most enjoyable part of the workshop, particularly those involving more personal relationships as opposed to strictly business ones. All instructors were superb communicators, who handled questions nicely, in a supportive and non-judgmental way – helped to keep a comfortable pace, while their humour was well received.

Bob Skeaff, Canadian Condominium Institute, Barrie, ON, Canada