Online Negotiations Course

Build confidence and negotiate winning solutions, without the drama.

$199+applicable taxes

Course Description

This course offers a fun and interactive environment where participants can safely experiment with strategies you might never try in real situations.

Make a positive impact with our interactive Online Negotiation Course. This program consists of 8 modules, including 7 simulated negotiations where you’ll engage with dynamic computer characters who challenge you with difficult tactics, strong emotions and unexpected questions. Each scenario is designed to help you hone essential skills in a safe, supportive environment.

In these simulations, you’ll respond to complex statements, navigate tough questions, and work to negotiate the best possible deal. If you don’t reach the optimal outcome, you’ll receive feedback on what went wrong and be invited to try again. Experiment with approaches and strategies you might not risk in the real world, and learn just as much from your “failures” as from your successes.

Once you’ve negotiated the best outcome, you’ll have access to detailed Notes that explain the theory behind what you just learned and provide tips for applying these concepts in real negotiations.

Grounded in the principles of our Stitt Feld Handy Group public Negotiation Workshop, this course is also part of the Executive Certificate in Conflict Management, making it a valuable investment in professional growth.

This course is part of the Executive Certificate in Conflict Management.

Learning Outcomes

This course will teach you:

  • The difference between positional and interest-based negotiation
  • What your negotiation tendencies are
  • When to say “yes” and when to walk away
  • How to negotiate as part of a team
  • How to deal with difficult and deceptive negotiators
  • Strategies for making a cold call – initiating a negotiation
  • How to negotiate with an inflexible bureaucrat

Very worthwhile. Good, realistic scenarios. I found it very challenging. The opportunity to go back and learn (the hard way!) was very beneficial.
John Box | JM Box Consulting Services | Windsor, ON, Canada
 

Module 1 – The Printshop

Negotiation with a competitive bargainer.
 

Module 2 – The Cold Call

Negotiation with someone who does not want to talk to you.
 

Module 3 – The Mangled Holiday

Negotiation with a rule-bound bureaucrat.
 

Module 4 – Approaches to Negotiation Quiz

A self-assessment to identify your negotiation tendencies, with tips on maximizing their strengths and minimizing any drawbacks.
 

Module 5 – Pavlov’s Hotel

Negotiation with someone who makes strange proposals and tries to use game theory to outsmart you.
 

Module 6 – The Used Car

Negotiation with two people simultaneously.

Synopsis


Module 1 – The Printshop
  • Negotiation with a competitive bargainer.
Module 2 – The Cold Call
  • Negotiation with someone who does not want to talk to you.
Module 3 – The Mangled Holiday
  • Negotiation with a rule-bound bureaucrat.
Module 4 – Approaches to Negotiation Quiz
  • A self-assessment to identify your negotiation tendencies, with tips on maximizing their strengths and minimizing any drawbacks.
Module 5 – Pavlov’s Hotel
  • Negotiation with someone who makes strange proposals and tries to use game theory to outsmart you.
Module 6 – The Used Car
  • Negotiation with two people simultaneously.
Module 7 – The Lease
  • Negotiation in a team.
Module 8 – A Difficult Day
  • Multiple negotiations with challenging individuals who use various tactics to try to gain the upper hand.

Who Should Attend


This course is ideal for anyone who negotiates, including executives, managers, professionals, sales agents, entrepreneurs, customer service representatives, educators, university and college students and administrators.

Accreditations


This course has been pre-approved by the following organizations, among others.

Human Resource Professionals Association (HRPA)

This program has been approved for CPD hours under Section A of the CPD Log of the HRPA. Visit our accreditations page for details.

SHRM Recertification Provider

This program is valid for PDCs for the SHRM-CP® or SHRM-SCP®. Visit our accreditations page for details.

HR Certification Institute

This workshop has been pre-approved toward aPHR®, aPHRi™, PHR®, PHRca®, SPHR®, GPHR®, PHRi™ and SPHRi™ recertification through HR Certification Institute® (HRCI®).

Law Society of Ontario

The Stitt Feld Handy Group has been approved as an Accredited Provider of Professionalism Content by the Law Society of Ontario. Visit our accreditations page for details.


A complete list can be found on our Accreditations page.

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