At Stitt Feld Handy Group, we design custom training programs that focus on the skills that matter most to your organization. By investing in skills like conflict resolution, negotiation and mediation, companies can boost productivity, foster collaboration and elevate overall workplace performance while instilling confidence in employees. Together, these benefits have lasting impact, unlocking more of your team’s potential and turning missed opportunities into measurable successes.
Our custom programs are trusted by companies, government agencies and industry associations to equip all levels of employees with the tools they need to collaborate more effectively with co-workers and other departments, handle human relations issues, sell more and provide better customer service. No matter the setting or duration, each tailored session integrates real-life scenarios and examples relevant to your industry, allowing participants to engage deeply and leave with practical, high-impact skills they can start using right away.
Investing in essential skills for handling complex issues paves the way to long-term success. By addressing your team’s unique needs, you’re laying the groundwork for sustained performance improvements that lead to measurable outcomes. Our shared learning experiences not only strengthen bonds among employees but also contribute to lasting benefits, including reduced risk and increased productivity for your organization.
Every organization is unique, and your training should reflect that. We work with you to define clear objectives; understand the challenges your team faces and design a program that’s aligned with your organizational culture. For instance, a workshop for labor relations professionals might include grievance and collective bargaining simulations, while a program for human relations teams might focus on conflict resolution, techniques for addressing employee grievances and fostering a positive workplace culture.
Using role play and scenario-based exercises, we create applied learning experiences that mirror real world situations, ensuring participants leave with practical strategies that just make sense.
To fit your schedule and goals, we offer in-person courses at a location of your choice, via live video conferencing or at our purpose-built training facility in Toronto, Canada.
Training is most effective when it’s interactive and fun. That’s why our courses are designed to engage participants through role plays, case studies, videos and industry-leading mediation techniques that are grounded in real-world scenarios. Our experienced faculty collaborates with you to create programs that stick, enabling participants to learn from the best while immersed in the material.
Since 1994, we’ve delivered over 800 customized workshops to a wide range of organizations, including government bodies, HR and labor relations teams, legal professionals, educational institutions, manufacturers, First Nations groups and financial and medical professionals. We design programs of all durations, from one-day workshops to immersive, multi-day training suites, helping organizations of all kinds achieve lasting impact through skill-building.
Our faculty members are more than just facilitators — they are experienced negotiation consultants, mediators, coaches and course designers who bring over 70 years of collective experience to each session. Dedicated to teaching with real-world insight and a commitment to your success, our instructors ensure participants leave with practical skills for lasting impact. Learn more about our highly skilled team.
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