You will learn how to help people resolve their differences, improve relationships and communication, mediate complex cases, deal with harassment issues, deal with challenging parties, address power imbalances and move positional people towards agreement. The facilitation skills we teach can be used formally or informally in a variety of contexts, whether as a mediator, a manager, a chairperson, or otherwise.

At the in-person sessions, a continental breakfast and catered lunch will be served each day of the workshop. Snacks, coffee and drinks will be available throughout the day.

This workshop is part of the Executive Certificate in Conflict Management.

Upcoming sessions will be Virtual Instructor-Led using ZOOM technology. Using ZOOM, the program will continue to be interactive and engaging involving role plays, exercises, small group discussions and coached mediation role plays. We are limiting the session to 24 participants.

Personal Benefits

  • Mediate a variety of disputes including interpersonal conflicts, legal disputes and financial issues.
  • Learn to get at underlying interests
  • Identify and frame the issues to promote problem-solving
  • Structure the mediation process to maximize the chances of success and minimize potential problems
  • Modify the mediation model to suit your workplace context and the types of disputes you most need to resolve
  • Deal with difficult or positional people in mediations
  • Get one-on-one coaching on your mediation style
  • Feel more confident handling a variety of complex disputes and difficult mediation situations.

Organizational Benefits

  • Resolve workplace conflicts in a more cost-effective and productive way
  • Rebuild damaged relationships after conflict
  • Mediate client disputes before they escalate
  • Promote problem-solving approaches to even the most difficult issues
  • Improve overall relations between management and staff (unionized or non-unionized)
  • Save time and money that would otherwise be spent on lawyers, legal disputes, arbitrations, and court fees
  • Develop your managerial staff to better handle disputes of any kind
  • Plan and implement a dispute resolution system

Practical and Interactive Training

We offer intensive and interactive learning experiences for professionals and executives. You will participate in dynamic exercises and case studies, with two-way and coached feedback. The concepts and approaches you will learn have proven successful in the real world, and can be applied immediately to your situation.

“The virtual instructor-led workshop was one of the best ones that I have ever participated in (and believe me I have gone to many all over the world). During the virtual workshop we were able to replicate going into breakout rooms, asking questions, connecting with our instructors and peers, etc.”
Monica Francis, Principal, Toronto District School Board, Toronto, ON, Canada

Who Should Attend?

The Advanced Alternative Dispute Resolution workshop builds on the skills you acquired in the Alternative Dispute Resolution Workshop, and is designed for those who want to improve their dispute resolution skills, become mediators professionally or mediate within their company. Managers seeking new skills for managing their staff and stakeholders would also benefit, as would anyone leading a diverse team.

Faculty of Law Seal

I liked the opportunity to apply mediation principles and put knowledge into practice in a safe environment with constructive coaching and feedback. Role-plays and exercises allowed for practice, feedback and a greater understanding of how to apply the principles learned.

– Mellissa A. Lezama, Group HR and Legal Manager, Exeqtech Limited, London, UK

Read More Testimonials

Graduates receive a certificate from the University of Windsor Law School.

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Upcoming Sessions


Advanced Alternative Dispute Resolution Workshop
Nov 1 - Nov 5, 2021
Virtual Instructor-Led via ZOOM


Advanced Alternative Dispute Resolution Workshop
Nov 1 - Nov 5, 2021
Virtual Instructor-Led via ZOOM